You will remain liable for the Products until they are received by us. 5) Where we have authorized you to return a Product then the Product must be returned, marked with the return’s authorization number, within 14 Business Days of the date we send such authorization.
4) Except where a Product is discovered as a Defective Product within 7 days of delivery, you will have no right to return a Product that you have resold further. Authorization to return software Products will only be granted where the software is unopened and sealed in its original, undamaged packaging.
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3) Authorization to return hardware Products will only be granted by us if the Product is complete with all its accessories, cables, and manuals and is in an unused, brand new condition in its original, undamaged, unopened packaging. You will need to provide details of the Product you wish to return, the invoice number, and the date (Returns Notification). 2) Except where you have a right to return a Defective Product, we will not accept any returns unless they are notified to us in writing by e-mail within the specified time period. 1) In addition to your rights in respect of Defective Products, we allow you to return other Products by providing a valid reason.
This Returns Policy forms a part of our full Terms and Conditions and should be read in that context.